Welcome to Frutacy! By visiting our website or placing an order, you agree to the terms outlined below. We’ve kept them clear, fair, and as fruity as possible 🍑

1. General

These terms and conditions apply to all orders placed via our website www.frutacy.com. By placing an order, you agree to be bound by these terms. Please read them carefully before placing your order.

2. Products and Availability

All products are made to order. We do not hold stock in order to reduce waste and support sustainable production. Images shown on the website are for illustrative purposes and may slightly differ from the final product.

3. Orders and Payments

Orders are confirmed once payment is successfully completed. We accept various payment methods including credit cards, PayPal, and iDEAL. All prices are shown in EUR and include VAT unless otherwise stated.

4. Shipping and Delivery

Delivery time is typically 3–7 business days depending on your location. Since all items are made to order, shipping times may vary. You will receive a confirmation email with tracking information once your order has been dispatched.

5. Returns and Refunds

You may return your item within 14 days of receipt, provided it is unused and in original condition. Custom or personalized items are non-refundable. Please contact us before returning any products.

6. Damage and Defects

If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange a replacement or refund, depending on the situation.

7. Privacy

We care about your privacy. Personal data is processed in accordance with our Privacy Policy. We never share your data with third parties without your consent.

8. Intellectual Property

All content, including logos, images, designs, and text, is the property of Frutacy and may not be used without prior written permission.

9. Applicable Law

These terms are governed by the laws of the Netherlands. Any disputes will be submitted to the competent court in Amsterdam, unless otherwise required by law.

🔐 Last updated: April 2025
📬 For questions, contact: info@frutacy.com